Do you have questions? We have the answers.
Feel free to contact us via WhatsApp if you have any other questions about the service.
We provide private transportation and customized tours in Medellín and the surrounding areas of Antioquia. Each experience is designed to offer comfort, safety, and a personalized connection with the region.
All our tours and transfers are 100% private. You’ll travel in comfort with your own driver and vehicle, with no strangers or group schedules.
Yes, all our drivers are bilingual (English and Spanish), friendly, and trained to make your experience smooth and enjoyable.
We operate in Medellín and across Antioquia — including popular destinations like Guatapé, Santa Fe de Antioquia, Jardín, and more.
You can book directly through our website or via WhatsApp for personalized assistance. Some of our tours are also available on TripAdvisor, with different pricing options.
We accept credit cards and PayPal for online bookings. Cash payments can also be arranged for certain private tours.
Yes! Our services are available seven days a week, including weekends and holidays.
Absolutely. You can choose one of our suggested tours or design your own experience — tell us what you’d like to see, and we’ll create it for you.
Journey to Medellín is created for international travelers who want a safe, reliable, and personalized way to explore Medellín and its surroundings in private comfort.
We understand that travel plans can change.
– Free cancellation up to 24 hours before your scheduled tour or transfer.
– Cancellations made less than 24 hours before the service will incur a 50% charge.
– No-shows or same-day cancellations are non-refundable.
If you need to modify your booking, please contact us as soon as possible — we’re happy to help you reschedule without extra cost (subject to availability).